Crucial Conversations by McGraw-Hill

Crucial Conversations: Tools for Talking When Stakes Are High by McGraw-Hill

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HOW TO TALK TO ANYONE - CRUCIAL CONVERSATION BOOK SUMMARY

Social and Communication skills

A communication is said to be crucial when 3 things happen.

1) When stakes are high

2) Opinions vary

3) Emotions run wild

Any discussion where this 3 things are happening is said to be crucial conversation.some e.g. of crucial conversation are 

Talking about relationships to parents 

Talking about someone's bad behavior 

Talking about sensitive topics like politics, religion, sexual things etc. 

Most people when facing crucial topics do 2 things known as fools’ choice

1) They keep silence

2) They talk badly to get bad outcome

But the third option is to talk properly and persuade people in what you want them to do. if you want to have a great communication skill then you have to few things right like

1) Importance of dialogue

2) Start with heart

These two things can improve your communication skills to next level so please do understand this.

PART 2:

Most people have no idea how to talk when situation are critical hence they are the people who never perform well while talking to people. Today in this communication-related video i have shared certain principles and habits that can help you a lot while talking to anyone and putting your point without fight or disrespect.

Who Moved My Cheese by Spencer Johnson

Who moved my cheese book - an amazing way to deal with changes in work and life.

Who moved my cheese this book is about a story of 4 characters 2 mice and 2 small mice sized man living in a maze. All of them loved cheese .

One day luckily find a big cheese station c were a lot of cheese is present. They get very happy and start enjoying their cheese. One day the cheese disappears, mice had sensed this before only so they quickly move to find another cheese station.

But the 2 man try and wait for the cheese to come again which never happens. Finally one of them decides to go out and find new cheese station. the other just wait there only , the 2 mice and that man finds new cheese station while the other man never leaves that old cheese station.

This story teaches 5 key lessons

1)     change happens they keep moving the cheese

2)     anticipate change get ready for the cheese to move

3)     monitor the change , keep smelling the cheese

4)     adapt to change quickly

5)     enjoy the changes

Who Will Cry When You Die by Robin Sharma

Who will cry when you die by Robin Sharma is very famous book which discusses the topic of success, habits and qualities of highly effective individuals. Robin Sharma has gathered all his lifelong wisdom and shared everything in this book. a total of 101 principles are shared in this book. but here in this video in Hindi I have discussed just 4 habits of highly liked people which are

1) Develop talent

2) Be silent

3) Maintain perspective

4) Everyday be kind to strangers

In this video i have discussed the habits which can any person successful, these are habits which will make your life happy, fulfilling and impactful.

How To Talk to Anyone 92 Little Tricks by Dale Leil Lowndes

This book is ideally suited for a management consultant in the 1990s.  The technology is outdated (think business cards, rolodex, etc.), and some of the advice and writing style comes across as trite and slightly elitist.  Also, the abundance of alliteration gets pretty annoying by about tip number 50.

That being said, the book is a good refresher for common sense social skills, and the author identifies some interesting lesser-known subconscious cues that could be really useful if mastered.

HOW TO TALK TO ANYONE (Part 1)/ COMMUNICATION SKILLS

• Technique no 1 : the flooding smile

Whether you are talking to someone or not, always keep a smile on your face this will increase your Attractiveness, confidence and on the other hand it will decrease your stress and blood pressure so as to improve your health. A flooding smile is not a quick smile but a slow smile which should be given after looking at a person’s face with a pause and the smile.

• Technique no 2 : the sticky eyes

A common mistake people make is look here and there while talking to people which gives a signal to others that you are not interested. Which no one likes. So while talking make eye contact to improve your bonding and relations.

• Technique no 10 : match the mood

If someone is having a bad mood then don't go and talk with high mood or full excitement instead match your mood with them and then increase your and their mood level slowly .

• Technique no 15 – 17 : never the naked job, city and introduction

Never give a one line reply to people. For the common questions like what do you do? Where do you live? Say something more than just the answer meaning try to find interesting facts and things which you can say with the name of your place which will the conversation continue. Same with profession

• Technique no 20 : parroting

Most of the time people don't require a great reply to continue the conversation any reply can just fuel them to speak. So because of parroting is a really simple way to fulfill that need and keep the conversation going.

PART 2: HOW TO TALK TO ANYONE (Hindi) 

6 tricks to become talking expert - HOW TO TALK TO ANYONE 92 LITTLE TRICKS FOR BIG SUCCESS IN RELATIONSHIP BY DALE LEIL LOWNDES BOOK SUMMARY

SOCIAL AND COMMUNICATION SKILLS

6 TRICKS TO TAKE THESE SKILLS ON THE NEXT LEVEL

1.     LIMIT THE FIDGET
2.     COME ACROSS AS A POSITIVE PERSON
3.     A MODERN DAY RENAISSANCE
4.     BE A WORD DETECTIVE
5.     IT'S comYOUnication
6.     AVOID BLOOPERS

Thank You